Resources
Triple 000
If needing urgent medical attention or if you feel your life or your child’s life is being threatened or at risk, dial 000.
1800RESPECT – 1800 737 732
A 24-hour national helpline to support and provide confidential counselling for any Australian that has experienced or is at risk of sexual assault, family and domestic violence.
Beyond Blue – 1300 22 4636
A 24/7 anonymous and confidential support service which provides an online peer support community, access to a phone counsellor and webchat counselling for mental health concerns/enquiries.
Child Protection Helpline – 13 21 11
A 24/7 state-wide service staffed by trauma-informed caseworkers to screen and review all reports about children or young persons that may be suspected to experience abuse, neglect or if they are at significantly at risk of neglect or abuse.
NSW Sexual Violence Helpline – 1800 424 017
(Formerly NSW Rape Crisis with Full Stop Australia)
A 24/7 state-wide helpline to support anyone who has experienced sexual assault, and their family members or other supporters who have been impacted by the violence, including professionals. The service is provided by professional trauma specialist counsellors over the phone or online with information and referrals to other services.
Link2home – 1800 152 152
A 24/7 statewide homelessness crisis service which provides information, assessment or referral to homelessness services or support in NSW.
Jewish House Crisis Line – 1300 544 357
24/7 urgent assistance for persons or families seeking crisis intervention, including but not limited to safe housing, accommodation, counselling and psychology services.
NSW Mental Health Line – 1800 011 511
A free 24/7 state-wide service which links individuals with NSW Health mental health services, staffed by trained professionals to offer informed mental health advice, conduct a brief assessment and make appropriate recommendations for care.
13 Yarn – 13 92 76
A 24/7 free national service providing a culturally safe space support line staffed by Aboriginal and Torres Strait Islander Identifying Crisis Supporters to yarn about your needs, worries or concerns.
Other Services
Parenting Support
Parenting support is a one-to-one appointment, in which a parent can receive individual guidance and support through the understanding that parents are their child’s enduring and most influential teacher. The Deli recognises that families have multiple forms of parenting and tailor an approach alongside the parent to address/discuss:
- Working to provide a safe environment for children and maintain strong connected relationships.
- Increasing parental confidence, capacity, awareness of trauma, child developmental knowledge and positive guidance skills.
- The facilitation of social and community networks to reduce isolation for parents.
- Applying a strengths-based approach which affirms a parent’s abilities and goals which are promoted to achieve positive outcomes for children.
Black Box Parenting Program
A trauma-informed program, specifically developed to address challenges that arise from disruption to family life including but not limited to loss, family breakdown and/or domestic and family violence. The program provides a shift from self-blame and encourage parents to reflect upon their interactions with their children and how to compassionately manage some of the challenges following their experience of domestic and family violence.
DV Counselling
- A free, one to one counselling service to support clients who are experiencing or recently experienced domestic and/or family violence, those who have just left a domestic violence relationship or clients experiencing post-separation abuse.
- The counsellors support the clients by using a trauma-informed, person-centred and strengths-based response to unpack domestic and/or family violence with an extensive understanding of the cycle of violence, the intergenerational impact of abuse, and walk alongside the client in rebuilding compassion for their experience and broadening their capacity to safely process their trauma and heal.
- The counsellors utilise a Somatic Experiencing therapeutic approach in tandem with Narrative therapy and follow three stages of trauma recovery as adapted from Herman (1992):
- Safety and Stabilisation: Overcoming Dysregulation – through establishing:
- Coming to Terms with Traumatic Memories
- Integration and Moving On
- DV Counselling sessions vary in frequency and amount as assessed by The Deli team.
Free Family Law Advice
An outreach service led by Legal Aid solicitors to assist in:
- What to do when you separate
- Sorting out where children live, and time spent with other family members
- Informed advice of family law mediation services
- Cases involving children and the Department of Communities and Justice
- Child support matters
- Linking the client to other service
